Testimonials

Although our clients represent different medical specialties and are located across the Midwest, they all have something in common: a desire to optimize the financial performance of their practice through more efficient, better business practices. MedOptima is happy to oblige. Here is what our clients have to say:

Consulting

"We have a 30-physician, multi-specialty practice that includes endocrinology, gastroenterology, internal medicine, nephrology, and pulmonary medicine. Needless to say, our billing systems are very complex.

We engaged MedOptima on a consulting basis to analyze our billing practices and to identify problem areas and determine where additional improvements and efficiencies could be achieved. MedOptima's approach to the engagement was thorough, in-depth and above all, objective. Their knowledge and experience with the unique billing requirements of each of our specialties resulted in an insightful, comprehensive report on our billing practices, our strengths and areas needing improvement. MedOptima also took time to walk through the report with our Board of Managers, answering questions so that we clearly understood the findings and the implications on our bottom line. It was very educational and has provided me with good ammunition for making positive changes in our billing processes and operations going forward.

MedOptima's consultants are impressive; they are sharp, very knowledgeable people who delivered definite value to our practice."

Lowell Teska, CEO
Indiana Medical Associates
Fort Wayne, IN

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"When my organization, Practice Management Advisors, Inc., was experiencing tremendous growth and things seemed to be falling through the cracks, we asked MedOptima to provide us with an unbiased assessment of our operations. They responded promptly and provided us with a detailed scope of work and cost estimate. Their professional team performed an on-site assessment of our billing operations. They not only identified our weaknesses, they provided us with ideas on how to correct them in the form of a comprehensive, written report. We followed up with another assessment eight months later and had made remarkable progress. The services MedOptima provided to my company were worth every penny. Our return has been improved operational efficiencies that have paid off ten-fold. We will be utilizing their services once a year to keep us on our toes!"

J. Renee Irvin, CMPE, CPC, CEMC, CHCC, CPMSM
Chief Executive Officer
Practice Management Advisors, Inc.

Billing

"With ten physicians in our multi-specialty practice, our billing department was overwhelmed by the growing caseload, frustrated by the bureaucracy of payers, and challenged to keep up. Our physicians didn't have the time or expertise to provide the necessary oversight. Since going with MedOptima, we've implemented electronic billing and a more systematic approach to claims processing and collections. There's been a great improvement in collections! MedOptima has taken a weight off my mind; I am now able to focus on patient care again."

Dan Hurwich, MD
Internal Medicine Associates
Merrillville, IN

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“In just the first six months since MedOptima took over our billing from another billing company, we’ve seen our revenue grow 12.4 percent with no change in patient volume. I would highly recommend MedOptima to other physicians.”

James Lebamoff, MD
President,
Emergency Physicians of Indiana, PC

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“Our staff was beginning to feel overwhelmed by the increasing work and challenges of billing, credentialing, and managing all the hassles and denials from insurance companies. Since MedOptima took over our billing, our revenues have increased eight percent and the quality of life for me and my staff has improved significantly.”

Richard M. Hilker, DPM

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"Several years ago our practice went through a significant change in leadership, diverting attention away from day-to-day operations. Because our practice is somewhat complicated—six partner physicians, two full-time and four part-time physicians—we needed assistance getting our billing and collections as well as other issues back in order. We hired MedOptima to help us.

MedOptima's CEO and president, Eric Beier has been like another partner to us. As a physician, he understands the issues we face, how physicians think, and how to explain business concepts and best practices so that we understand and can make informed decisions about our practice. MedOptima has guided us through coding, documentation, billing and collections issues; helped resolve management issues; and removed the burden of credentialing with third party payers.

Every member of the MedOptima team is diligent, honest and hardworking—I would definitely recommend them to other practices."

Christina C. Drummond, MD, FACEP
Emergency Physicians of Delaware County
Muncie, IN